The Independent Voice of West Indies Cricket

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Site problems from mobile network

 
Arawak 2019-05-02 02:04:33 

I have had two reports of trouble accessing the site from a AT&T mobile network.

Last week I moved servers which gave it a new IP address. It seems that AT&T (and possibly others) have cached the old IP address and are not respecting the time-to-live.

May be related to this

Anyway, for now I can only wait it out, but if it's still giving trouble by the weekend I may have to figure something else out.

 
Arawak 2019-05-02 02:09:13 

Ah ha... i think i found the problem, it was my fault :-(

Updated IPV4 address, but neglected to update IPV6, which mobile networks seem to use. Should be good in an hour or two.

 
birdseye 2019-05-02 02:29:19 

In reply to Arawak

today is the first time i been able to login since Thursday - it said certificate expired - some 503# error - there was a line drawn thru the HTTPS ---- said computer time didnt match daylight savings time - a plethora of error messages

 
goofballs 2019-05-02 02:49:39 

In reply to Arawak

Verizon Wireless also not getting through.

 
Ayenmol 2019-05-02 02:51:43 

In reply to Arawak

Well am back in...I have Verizon phone and Att home internet and none of them worked at all...McDonalds did not either.

On ly at the Hall was I able to get in. That's also Att, go figure.

 
birdseye 2019-05-02 03:29:58 

In reply to Ayenmol

My Verizon phone didn’t get me in either --- but come to think of it – I was at BMW getting my car serviced today and I got in on their free WiFi – but then when I came home CC.com was gone again

 
POINT 2019-05-02 03:58:57 

Well , about an hour ago it was the
first time that I was able to
get in this Site ; I am with A.T.T .

 
goofballs 2019-05-02 03:59:50 

In reply to POINT

FIOS has been fine thru all dis crisis. smile

 
Larr Pullo 2019-05-02 05:37:11 

Interesting - When I'm home on whatever German shite provider I use, I can only get in through Edge; Chrome and Firefox are no go with 503 errors being presented.

When I'm on the "other" network, it's mostly been fine.

 
Star 2019-05-02 11:36:37 

In reply to Larr Pullo
Larr, sprichst du Deutsch?

 
pelon 2019-05-02 12:08:03 

Importantly, the site will NOT load if a user does not use https:

links like: will not load
http://www.caribbeancricket.com

this will load:
https://www.caribbeancricket.com

SO for some of you having the site not load (even after the changes above) remember to use https (for your own good)

 
Narper 2019-05-02 12:15:00 

In reply to Arawak

Why yuh stressing the addicts? wink

 
black 2019-05-02 12:17:26 

In reply to pelon

Importantly, the site will NOT load if a user does not usehttps: 

links like: will not load 
http://www.caribbeancricket.com

this will load: 
https://www.caribbeancricket.com

SO for some of you having the site not load (even after the changes above) remember to use https (for your own good)


I was getting an error message every time I tried to access the site. I couldn't tell if it was a problem with the site or the internet provider.

 
Arawak 2019-05-02 12:33:50 

In reply to pelon

http://www.caribbeancricket.com


Ah, thanks, I need to turn redirects on.

And there's still a problem with IPV6... i have DNS set but I need to configure NGINX to serve it. At lunch I will RTFM.

 
Ayenmol 2019-05-02 13:02:03 

In reply to Arawak

You need to send out a mass email to your patrons letting them know the issues you are having.

If you are not setup for emailing your contributors, maybe you should work on that.

It can be rough trying to figure if it's your equipment or not. I've never had issues for more than a couple days.

This has been going on since at least Sunday.

 
pelon 2019-05-02 13:21:03 

In reply to Arawak

Ah, thanks, I need to turn redirects on.

Yup!
No problem boss.

cool

 
pelon 2019-05-02 13:24:13 

In reply to Ayenmol

If you are not setup for emailing your contributors, maybe you should work on that.... I've never had issues for more than a couple days.

You are like a tick in the hepatic flexure. Too far to reach, yet irksome and annoying.

Do you REALLY think admin/wakie needs your TECH advice????

Man go pray about it.

 
Ayenmol 2019-05-02 13:28:34 

In reply to pelon

Tech advice? Dude, if you want to make this into some pissing contest go ahead.

You sound like some groupie! The man acknowledges you and all of a sudden you attacking me.

I think most people would be happy to know what's going on.

Where was your advice when all these people were stuck for days?

 
sgtdjones 2019-05-02 13:30:46 

In reply to Narper

Why yuh stressing the addicts?


Time to do a census to see if anyone jumped off the waterfalls?

razz razz razz razz

Ayenmol Joined: 3 May 2003
Posts: 11067 02/05/2019, 09:28:34

Where was your advice when all these people were stuck for days?


Was away, didn't realize the site bruk dong.

 
Ayenmol 2019-05-02 13:43:32 

In reply to sgtdjones

Most people did not have a clue...till I posted to Arawak on Tuesday. There is no way to contact anyone outside the site unless you know them personally.

I think, since this is a business, it would be prudent to give people a way to contact the Admin outside the confines of CC.com and for Admin to reach all in one swoop.

I hardly go to the rum shop and had no idea that he was about to perform maintenance on Saturday.

I did not realize that there was a fundamental issue till I noticed that while I could not get on from multiple sources there was one connection that gave access.

That could have been communicated to Arawak since Sunday if there was another way to reach him.

 
StumpCam 2019-05-02 14:26:55 

In reply to Arawak

Thank you Sir! Seems like it’s working now! wink

 
ray 2019-05-02 14:33:13 

it's good when I can't get on...time to actually do some work cool

 
goofballs 2019-05-02 14:36:21 

In reply to pelon

mportantly, the site will NOT load if a user does not use https:

links like: will not load
http://www.caribbeancricket.com

this will load:
https://www.caribbeancricket.com


Maan, why allyuh have to make life so difficult, eh?
It is a major pain to go find the site on favorite bar. Now, want man fi type the whole thing out? razz
Those dots and cross bars or slashes or whateva ain't easy to get right. smile

Still can't get on Verizon iPhone but FIOS on desktop smooth.

 
pelon 2019-05-02 15:38:24 

In reply to goofballs

Still can't get on Verizon iPhone but FIOS on desktop smooth.


On the phone browser URL type:https://caribbeancricket.com
(problem is your cache for the site is using http version, manually type above and let me know...)
Let me know if that will work. It should.

Wackie is on the case though.

lol lol

 
Larr Pullo 2019-05-02 15:54:25 

In reply to pelon

The site has been running with an SSL cert for sometime now...at least a year. Besides even with the https some are still getting the 503 error. The URL displayed is https://caribbeancricket.com. If you type https://www.caribbeancricket.com, the site loads fine.

 
pelon 2019-05-02 16:05:48 

In reply to Larr Pullo

Yes boss... what YOU are missing, is that many users bookmarks are http://www.caribbeancricket.com, which will NOW FAIL!

https://caribbeancricket.com. If you typehttps://www.caribbeancricket.com, the site loads fine.

http://caribbeancricket.com. If you typehttp://www.caribbeancricket.com loaded fine until LAST SUNDAY and WAKIE is now working on the force redirect.

You are missing the point that OLD bookmarks are failing... and why.

ANYTHING without the "S" in https will not redirect... and THAT is being worked on OK boss...

 
Larr Pullo 2019-05-02 16:12:45 

In reply to pelon

Yes boss... what YOU are missing, is that many users bookmarks arehttp://www.caribbeancricket.com, which will NOW FAIL!


I'm telling you MY personal experience.https://www.caribbeancricket.com was failing in Chrome and Firefox, but working in Edge. When it failed with the 503 error, the displayed URL was "https://caribbeancricket.com" it dropped the www. If I retyped the www it would then load the site.

Edge worked fine with or without the www, I did not test in edge with plain http.

A few times my security even alerted on the ssl cert as if it was not valid.

 
pelon 2019-05-02 16:20:55 

In reply to Larr Pullo

Got you star.

good feed back for wackie. all related to the same core matter, which he is working on.

 
goofballs 2019-05-02 19:01:38 

In reply to goofballs

I had an hour to kill at my dentist earlier. With great difficulty I was able to type the https&*%&@# tingy and it worked!!

As much as many things are hard to crack or penetrate the first time, it was smooth sailing afterwards. Didn't even have to type in anything, it just opened up smoothly for me every time I went in afterwards. razz

 
Arawak 2019-05-02 19:37:38 

Sorry guys, I had a few final tweaks to do to get everything working. I think it's all covered now. Thanks for those who emailed and PM problem reports, and posted details here.

I think the final missing part to make the HTTP->HTTPS redirect work was that the firewall had port 80 blocked by default.

Hopefully all is good now.

Until next server move, in another 5 years smile

 
eXodus 2019-05-02 21:19:02 

In reply to Arawak



I think the final missing part to make the HTTP->HTTPS redirect work was that the firewall had port 80 blocked by default.


funny enough...had the same light bulb moment a few days ago. lol lol lol

 
steveo 2019-05-03 10:52:39 

In reply to Arawak

These guys should pay u to provide this platform for their daily belly aching