Message Board Archives

Tech peeps.

My browsing was slow on the phone so went to computer where modem is attached and got less than 1 MBPS download. It supposed to be 8. Called LIME. they told me to disconnect wireless router from modem and check again. 6.2!!! He asked if wifi router has password. I said yes. He said someone could have got a hold of it via a software, so I need to change is.

Problems are..

The router is way up in a roof. Cannot read the model number.
Cannot find the documents that came with it.
Went on Google and I suppose because I dont have the specs, I cant be specific in my search.

I looked on the details of the phone and got the address of the wifi but when I put it into a web brower, I get an error. The connection is refused.

Helppppppppppppppppp

In reply to Yamfoot

I won't get involved in ur conversation with LIME guy, just to help u access router.

Go command prompt, type in ipconfig...sure u know how to get there.

Default Gateway is "router address"...

Type that in browser to access router.

Assuming here u know password...

Then you can go in and change password.

BTW...mek sure yuh connect back router before above...

In reply to Lenks

I did all of that before doing this. When I put in the 192.168 blah blah, username and paswword comes up. I put in admin and admin and the lime router comes up. So I guess the guy who installed wifi router must have changed the access. Whidh is why i like to set things up for myself!

In reply to Yamfoot

Why is your router in the roof? Inaccessible, I presume.

Is it some kind of unknown satellite system?

In reply to ProWI

Sorry. I meant ceiling. I can see it, but it needs a ladder to get there. Me and ladders are not friends.

In reply to Yamfoot

try guest and guest...

If u can't get past password, u have to manually reset..by pushing and holding rest button for a few seconds, give about 10 to be certain. Might be at back or front. Can be termed as default button.

So put on yuh climbing gear and get to wuk...

In reply to Yamfoot

Wait a minute...yuh say yuh put in admin and admin and gained access to router settings...correct?

So problem solved...eh?

In reply to Yamfoot

If u "in" router, go to System Tools or Misc and u will see option to change password...can also restore factory/default settings.

All good now?

In reply to Yamfoot

I'm going to venture something contrary to what the tech told you.

If you're using wireless/satellite internet, expect decrease in speed at intermittent times.

The wireless/satellite internet i'm talking about is the connection before your own wireless router.


What you can do, is connect directly to the modem and bypass your wireless router.

If you see an increase in speed, consider the age of your wireless router and the temperature.

Test your speed multiple times and record the result, then try with the wireless router and compare the speeds.

Arright. So here is what has happened.

This morning I was browsing faster on the phone with the wireless. Just did speed test on both laptop (which is using wifi only) and desk top (wired) and speed is near 7 MBPS. So I suppose it was just a blip in LIME's service?

Still need to find out how to change the wifi router password though so will have to call the guy who installed it.

Exodus, we have an ADSL line connected to a LIME modem, then a wifi Nexxt router is connected to the modem and my phone, laptop and ipad are connected to the wireless.

Thanks for your help.

In reply to Yamfoot

In reply to Lenks

In reply to Yamfoot

I think u getting mixed up...confused.

If u getting internet thru' your router, then your router is default gateway.

If u ipconfig from command prompt, then default gateway is address of router...might be 192.168.0.1

If u enter default address in browser, then admin/password is that of router.

If admin and admin get u somewhere, then that is in router settings.

If above is true, then...below.

In reply to Yamfoot

Why is the router all the way up on the wall ?

I have an issue I can hit reset easily, its right on a stand beside the tv.

Ok, so here is a picture of the LIME modem (or is it called a router?). This is the one which takes the juice from the jack.

LIME Router

The telephone cable is plugged into the wall jack labled DSL (or ADSL...can't recall).
The blue ethernet cable goes to the Nexxt wifi router.
The yellow ethernet cable goes to the desktop CPU.

Last night on my laptop, which was on Nexxt wifi only, I did that CMD ipconfig thingy. Whatever I got, when I put it in the web address field, it asked for user name and password. When I put in admin and admin, the Zhone LIME modem/router is what came up.

So hope this is clearer now?

LBW, it was in the office but I think the wifi signal did not travel around walls well, so it is now in the passageway.....in the ceiling

In reply to Yamfoot

Let me help.

I do not know what Lime distributes to customers in Grenada but that does not look like any of the lime modems I have ever seen. Anyway it will be more helpful to tell us what are the models no of the devices you are using.

But your modem is a Zhone ADSL Modem.
When you put in your ip address you got the zhone modem page.

Without knowing your setup you either:

A. Have a wireless access point connected to your Zhone Modem
B. Have a wireless router configured as a wireless switch (access point).

Give me the model number of your Nexxt device. That will help that. And also take a picture of the cable you have going from your Zhone Lime modem to your Nexxt device.

Also stop using a pen and hitting the reset button on your Zhone modem. If your net is down it is probably Lime to blame not your modem.


edit: Actually I vaguely remember Zhone. It did not last very long and Lime started distributing Seimens modems, then Clear Access modems with wireless.

edit #2: My apologies. I should explain the scenarios. Wireless Access Points (APs) are not managed in the same way so they do not give you an IP address separate and distinct from the modem. So Lenks was assuming your Wireless IP address was manageable. And if your IP address on wireless is in the same subnet as your Lime modem clearly you are getting your ip from the Lime modem. That happens if you have a wireless AP or you set up your wireless router as a wireless switch.

In reply to nick2020

lol. When I get someone to climb up on a ladder, I will have all the info you require.

The cable going from the Zhone LIME modem to the Nexxt device is the blue one in the picture posted earlier.

In reply to Yamfoot

No problem.

I am going to try to minimize the back and forth.

If your Nexxt has multiple ports like this then it is definitely a wireless router. Internet port and the 4 LAN ports grouped together. Now if it is like this you probably have the blue network cable going to any of the 4 LAN ports of the Nexxt which would make it a wireless switch. Any device connected wired or wirelessly to the Nexxt will be like if it was connected to the Zhone.

If your Nexxt only has one single port then it still could be a wireless router but it also could be an AP. The model will help us solve that.

You bought that Nexxt in Grenada? It is a Latin American distributed item.

In reply to nick2020

I doh be in Grenada though I do have a Nexxt there and it works like a charm. I set it up myself. I have FLOW in Grenada so it comes through the cable modem which I find makes things work seamlessly.

One of the guys from the company who installed it, said the person who installed it would probably have written the IP address on teh router. So ah going searching for nuff things tomorrow. Well, not me. Whoever i get to climb.

In reply to Yamfoot

To be honest I did not read your first post. I did now.

Now why were you getting a meg and then when you disconnected your wifi and tested you got 6.2?

1. Someone could be leeching off of you and you do not know it. Is a password required to connect to your Wifi?
2. One of your devices that is connected wireless could have been hogging your bandwidth. Do you use a torrent program or were you downloading anything on your other devices?
3. Your Next wireless device may be single band. How many antennas does it have? That is not conclusive but it will allow me to make a guess. The model solves this.
4. It is quite possible it was just LIME.

In reply to nick2020

In reply to nick2020

In reply to nick2020

In reply to Lenks

Fellas, lemme tell you how much I appreciate your time to this and all of the other things I have asked for your help on. You are all my big (or little) brothers! Muuuuaaaaahhhhhhhhhhhhhhhh.

CC.com peeps could offer consultancy services! So many diverse skills and expertise here.

In reply to Yamfoot

Looks like you might have the Acrux 300 or 600.

Support

192.168.0.1

admin and password

In reply to nick2020

In reply to Yamfoot

In reply to nick2020

The blue cable is very long so it curl up and go round. Your eyes are very good. It is plugged into the LAN 3, which is one of 4 ports. There is another single blue port but nothing is plugged in there.

This blue cable is what came from the LIME Zhone router.

Ok, I will again disconnect the blue cable from LIME Zhone, plug it into my laptop, type in 192.168.0.1 and see what I get.

It is in the roof in an open passage way. Works much better there. It was in the office before, which is a closed room, so the signal was not very good. Actually we changed the model of router to this one. It is the Crux 300 indeed.

Will give an update tomorrow.

For now, it's cricket

In reply to Yamfoot

I used to have better than 20/20 vision. Old age ain't pretty.

But do you have two (2) blue cables going to the Nexxt Wifi Router? One going into the WAN port and one in LAN 3?

1. If you do then that is fine.
2. If you only have ONE blue cable going to the Nexxt Wifi Router and that cable is plugged into LAN 3 then that is your problem.

So if it is indeed scenario 2 you will never see that device once that cable is going to the Zhone Modem. That configuration is going to turn your Wifi Router into a Wifi switch. That is why when you are connected to the wireless it is giving you IP addresses corresponding to the Zhone modem.

But if there are 2 cables running to the Nexxt Wifi Router - 1 to WAN and 1 to LAN 3 then disregard that.

Now if you do have it as Scenario 2 is it a problem? No. It depends on what you are trying to achieve. If you have some devices plugged into the Zhone modem wired and other devices connected to your Nexxt Router and you want them to see each other (like say a printer) the Wireless Switch config is a good one.

Now the roof thing.... unless the guy who goes up on the ladder is really good looking and you like to watch him climb the ladder everytime you need to physically manage your Router, I would like to suggest you try using range extenders or powerline adapters so you can put your wireless router in a sane location.

In reply to nick2020

It is scenario 2. One blue cable going from Zhone to LAN 3.

So even if I plug out the blue cable from the Zhone and put in my laptop, I won't see the Nexxt?

Re devices, we don't have anything connecting to anything. Printer is wired connection. I transfer stuff between my devices/laptop via Bluetooth or Dropbox.

What I am trying to achieve is to change the password that one enters on one's device to access wifi signal....just in case there is someone leeching off it and we don't know.

In reply to Yamfoot

Well I suspected this was the case.

So let me explain.

You will have a WAN port at the back of the Nexxt Router that you could plug the blue cable into. Then it will give off its own ip for you to manage.
In your current config this is why you cannot "see" the Wifi router. You have it set up as a wireless switch.

Anyway, I cannot remember how to manage the Zhone modem but most of these devices allow you to see the devices connected to it somewhere in it. I cannot help you too much here but you can explore around.

But if you want to be able to see the router and do stuff to it you need to move the blue cable from LAN 3 to WAN. But any device connected wired to Zhone Modem (printer/desktop) will not be seen by the devices connected to the Nexxt Router. Also if the Nexxt router is not set up to automatically change its ip address AND has the same ip address standard as the Zhone modem the internet will break.

In reply to nick2020

ok.....you were talking English before. This is Greek!

In reply to Yamfoot

In reply to Lenks

I hadn't yet looked on what you posted. Nothing personal.

In reply to Yamfoot

NODEM...

192.168.1.1

admin and admin

Look around...Management, System Tools, etc...u will see option to change Password.


NEXXT...

192.168.0.1

admin and password...assuming it's in default state.

Look around...System Tools...u will see option to change Password.

Yammie...do this.

Do this

1. Make sure Nexxt is unplugged...talking ethernet...blue, yellow, whatever.

Plug Modem directly in computer/laptop...

192.168.1.1

admin and admin



2. Make sure Modem is unplugged from computer/laptop...

Plug Nexxt directly in computer/laptop...

192.168.0.1

admin and password...assuming it's in default state.

In reply to Yamfoot

No prob...know it's not

NICK giving good advice...

Just that, as I said before, u kinda confusing yuhself.

Yuh thinking too much bout climbing when yuh really don't have to...

In reply to Lenks

How do you know for sure what the IP address of the Next router is when the computer is connected directed to it?

In reply to nick2020

Most NEXXT 192.168.0.1...default gateway...ipconfig.

Did u see below post?

In reply to Yamfoot

Looks like you might have the Acrux 300 or 600.

Support

192.168.0.1

admin and password

In reply to nick2020

Routers have default gateways...that's how u get internet and and ip addresses...

Plug in computer and LAN port of router, u will get gateway with ip config.

if gateway 192.168.1.1 you will get all your IP addresses as 192.168.1.x(xx)

If gateway 192.168.0.1 you will get all your IP addresses as 192.168.0.x(xx)

If gateway 192.168.2.1 you will get all your IP addresses as 192.168.2.x(xx)


I am almost certain Yammy going from LAN to LAN...so more than likely cable already plugged in LAN port of NEXXT...

In reply to Lenks

No I did not.

But okay you explained it.

We will have to wait for Yammy to get the hot guy to go up the ladder and check the router.

In reply to nick2020

In reply to Lenks

Ok. He climbed already and I had confirmed earlier what the IP address was. Haven't been able to try it yet. Will update when done.

In reply to Yamfoot

But you know Yammy you already confirmed that a password is needed to join your wifi so what exactly is the point of this?

The reason why you cannot see the Nexxt router is you have the blue cable going from your modem to your LAN 3. If you want to be able to get into the router you need to take the blue plug out of the Nexxt lan 3 and put it in WAN.

Then you are going to be able to configure the Nexxt router.

But do you have any devices plugged in wired to the Zhone Modem?

In reply to nick2020

You the one now getting mixed up...

In reply to Lenks

Sadly enough happens far too often. Unmix me my good friend.

In reply to nick2020

The only thing connected to Zhone is the desktop. No printers.

I want to change the password because it has never been changed since it was installed. Just trying to protect the network.

In reply to Yamfoot

Okay.

So listen to lenks.

Step 1 - unplug the blue cable from the Zhone modem. No ladder necessary.
Step 2 - plug cable into laptop.
Step 3 - go to ip address of Nexxt Router in browser.
Step 4 - log in.

Then there should be some area where you change your wifi password. Lenks did a good job explaining all this. A word of caution. Windows 7/Vista did a poor job of handling a change of password on the same Wifi name. You will get a cannot connect to network error message. Windows 8 allows you to easily right click and forget network but in Windows 7/Vista you have to go into Network and Internet Connections. To possibly avoid this you can change the wifi name as well as the password.

ok i have disconnected the blue cable from zhone modem and connected it to my laptop. I changed the blue cable on the Nexxt router from the yellow port (#3) to the single blue port.

I did cmd, ipconfig and it came up as a different ip address than the 192.168 one.

Anyway, that was before reading nick's message above. so I will try that first then come back to this if that doh wuk.

ok so when i leave blue cable in 3rd yellow port of Nexxt and plug the other end into my laptop, of course I dont get any internet connection when I type in the 192 ip address.

Right so i think the people who set it up going to have to come check it out.

Today, I was on the desktop browsing on hard wire and noticed it was slow. Turned off power to Nexxt and it picked up speed. Also, while Nexxt was on, I tried to connect to LIME speed test site and got an internet communication error. When I plugged out the wireless, I did not get the error and the speed was fine. So something going on with the NExxt.

Thanks for your help. It might be a quick fix possibly but without you by my side watching what I do, maybe I am not getting it.

In reply to Yamfoot

I wouldn't ever use lime speed test.
Try speakeasy.net/speedtest
Choose Florida or New York or well anywhere.

Maybe something is going on with the nexxt or something is connected to it and giving your network issues.

I wish you good luck but you did a good job Yammy.

In reply to nick2020

Wait...thought this thread disappeared...

In reply to Yamfoot

In reply to Lenks

In reply to Yamfoot

In reply to Yamfoot

You said you had the desktop in hardwired. That hardwire runs to?

I am not sure if you changed anything but I will recap quickly.

When you say you got a drop in speed what were the exact numbers from the speed test?

And did you use the link I sent? Speakeasy.net/speedtest

I would like to hear what speeds you are getting. You have to run multiple tests throughout the day with WiFi router both on and off.

In reply to nick2020

Check me in about 40 days when I will be back there. Back in Grenada, sweet Grenada.